This Privacy Policy describes how LXERA ("we," "us," or "our") collects, uses, and protects your information when you use our platform at lxera.ai and any related services (the "Service"). LXERA is established in Turkey and complies with the Turkish Personal Data Protection Law (KVKK). For users in the European Union, we voluntarily comply with the General Data Protection Regulation (GDPR). For California residents, we comply with the California Consumer Privacy Act (CCPA).
01 Information We Collect
Information You Provide
When you create an account, we collect your name, email address, and payment information (processed by our third-party payment provider). When you use the Service, we collect:
- Content you input, including training topics and program descriptions
- Documents and reference materials you upload
- Edits and refinements you make to generated content
- Account preferences and settings
Information Collected Automatically
When you use the Service, we automatically collect usage data including pages visited, features used, session duration, browser type, device information, and IP address. We use cookies and similar technologies to maintain your session and improve the Service.
Information from Third Parties
If you sign in using a third-party authentication provider (such as Google), we receive your name and email address from that provider. We do not receive your password.
02 How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process your transactions and manage your account
- Generate and deliver AI-powered course content based on your inputs
- Communicate with you about the Service, including updates and support
- Analyze usage patterns to improve the product experience
- Comply with legal obligations
03 AI Processing & Your Content
LXERA uses artificial intelligence to generate course content based on your inputs. Your content — including topics, uploaded documents, and course materials — is processed by AI models to create structured learning experiences.
Your content is sent to third-party AI providers (including Anthropic and others) for processing. These providers process your content solely to generate the requested output and do not use your content to train their models. We select AI providers that offer data processing agreements aligned with industry privacy standards.
04 Content Ownership
You retain full ownership of all content you input into the Service, including:
- Uploaded documents and reference materials
- Training topics and program descriptions
- Edits and refinements you make
- Programs generated by the Service based on your inputs
LXERA does not claim any ownership rights over your content or generated outputs. You are free to use, modify, distribute, and commercialize your generated programs without restriction.
05 Data Storage & Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers with encryption in transit (TLS) and at rest. Access to user data is restricted to authorized personnel who need it to operate the Service.
While we take reasonable precautions, no method of electronic storage or transmission is completely secure. We cannot guarantee absolute security of your data.
Enterprise customers: A Data Processing Agreement (DPA) is available upon request. Contact sales@lxera.ai.
06 Data Sharing
We do not sell your personal information or course content to third parties. We share information only in the following circumstances:
- AI processing providers as necessary to deliver the Service
- Payment processors to handle billing
- Service providers who assist in operating the platform (such as hosting and analytics)
- Legal authorities when required by law or to protect our legal rights
- Business transfers in connection with a merger, acquisition, or sale of assets (with notice to you)
07 Data Retention
We retain your account information and course content for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete your personal information and course content within 30 days, except where we are required to retain it for legal or compliance purposes. Anonymized usage data may be retained for analytics purposes.
08 Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information and course content
- Export your course content in a portable format
- Withdraw consent for data processing where applicable
- Lodge a complaint with a data protection authority
To exercise any of these rights, contact us at privacy@lxera.ai. We will respond to your request within 30 days.
09 Cookies
We use essential cookies to maintain your session and keep you logged in. We use analytics cookies to understand how the Service is used and to improve the experience. You can control cookie preferences through your browser settings. Disabling essential cookies may prevent the Service from functioning properly.
10 International Data Transfers
Your information may be processed in countries other than your country of residence, including countries where data protection laws may differ. We take appropriate measures to ensure your information receives adequate protection in accordance with this Privacy Policy and applicable regulations including GDPR.
11 Children's Privacy
The Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 16, we will take steps to delete it promptly.
12 Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.
13 Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
- Privacy questions: privacy@lxera.ai
- General inquiries: hello@lxera.ai
- Enterprise & Sales: sales@lxera.ai